Get help when you need it most
At JTanMarket, we understand that quick responses matter. Whether you're a buyer looking for product information or a seller needing assistance, our support team is dedicated to helping you promptly and professionally.
Payment problems, security concerns, account access issues
Product questions, seller information, marketplace policies
Suggestions, feedback, partnership opportunities
Send us a detailed message at support@jtanmarket.co.tz
Best for: Non-urgent questions, detailed inquiries, documentation
Call us at +255 741 226 069
Hours: Monday - Friday, 8:00 AM - 6:00 PM (EAT)
Best for: Urgent issues, account problems, payment concerns
Chat with us in real-time for quick answers
Available: Monday - Saturday, 9:00 AM - 5:00 PM (EAT)
Best for: Quick questions, product inquiries, order status
As a seller, you get priority support with faster response times and a dedicated account manager for high-volume sellers.
Visit the page to send a message to any verified seller on the platform.
Contact our support team immediately. We'll follow up with the seller and ensure you get a response within 24 hours.
Email us at support@jtanmarket.co.tz with the product details and your concern. We investigate all reports within 2 hours.